The City of University City partnered with the National League of Cities in 2020 to launch in University City the sewer line insurance program offered by Service Line Warranties of America, doing business as HomeServe USA, offering financial protection against costly repairs. Last week several residents advised us of a letter each received from HomeServe USA indicating that the sewer line insurance program was being cancelled. Through our investigation, we learned HomeServe USA was cancelling the original sewer line insurance program that was launched in 2020 because of the expense but was offering a different program to our residents wanting to maintain their coverage.
For residents wanting to maintain their sewer line insurance coverage with HomeServe USA, call HomeServe customer service at 1-844-257-8795 or click the link below. HomeServe plans to follow-up with an additional letter to insured residents informing them about alternate sewer line insurance program.
HomeServe USA